Make a Photo Prints via Online Editor

1. Start your project via Online Editor here by choosing the size and clicking Create Now

2. Simply upload your favourite photos into the editor by clicking the Add Pictures Button.

3. Edit the printing part of photo for the best results before submitting the order to avoid cut-offs.

Note: Our product printing size may differ from your photo size, which can result in cut-offs if the printing part is not checked and edited.

i) Click the Edit (Pencil) button at bottom left of EACH photo.

ii) Hold and Drag the resize icon

iii) Click APPLY when you get the position

Reminder:

The trimming will be 2mm from every edge
Please distance the important parts of photo (faces, head, text, etc.) at least 5 mm from the bleed line

Screen View and Actual Printed

4. Once completed, click the Order button to submit your order.

5. Select the product spec, apply your voucher code upon check-out to redeem your product and make the payment accordingly. (You can skip the voucher redemption steps if you don’t have any voucher code)

6. Once the order is submitted, you can review your order status at any time by visiting your account at https://www.pixajoy.com/dashboard/orders

Make a Photo Book via Online Editor

1. Start your project via Online Editor at https://www.pixajoy.com/photo-books and choose your preferred templates.

2. Click Create Now to choose your book specification.

3. Select the book specification (Orientation > Size > Type > Binding) and click Create Now to start creating the project.

4. Simply upload your favourite photos into the editor and start designing. Once completed, click the Order button to submit your order.

5. Select the product spec, apply your voucher code upon check-out to redeem your product and make the payment accordingly.
(You can skip the voucher redemption steps if you don’t have any voucher code) 

6. Once the order is submitted, you can review your order status at any time by visiting your account at https://www.pixajoy.com/dashboard/orders

Make a Mini Softcover 6″ x 6″ Photo Book via Pixajoy Mobile App

1. Download the Pixajoy application from the App Store or Google Play Store.

2. Launch the Pixajoy Application and choose the 1 Minute Book option.

3. Select the Softcover, 6” x 6” Square and click Next.

4. Simply select and upload your favourite photos from your album to get started.

5. Get started on your book design using the tools at the bottom and make edits to your photos by tapping on them. Once completed, click the Next button.

6. Give your project a name and click Done.

7. Select the paper type and apply your voucher code before checkout.  (You can skip the voucher redemption steps if you don’t have any voucher code)

8. Fill in your shipping address, choose a shipping method and make your payment.

9. After you’ve placed your order, you can view your order status by clicking the More button and choosing Orders.

Make a Mini Softcover 6″ x 6″ Photo Book via Online Editor

1. Start your project via Online Editor at https://www.pixajoy.com/photo-books and choose your preferred templates.

2. Click Create Now to choose your book specification.

3. Select the book specification (Orientation > Size > Type > Base Pages) and click “Create Now” to start creating the project.

4. Simply upload your favourite photos into the editor and start designing.

Once completed, click the Order button to submit your order.

5. Select the product spec, apply your voucher code upon check-out to redeem your product and make the payment accordingly. (You can skip the voucher redemption steps if you don’t have any voucher code) 

6. Once the order is submitted, you can review your order status at any time by visiting your account at https://www.pixajoy.com/dashboard/orders

How to set Google Chrome as the default browser?

1. Click on the “Customize and Control button” on the top right side of Google Chrome and click on the “Setting” button.

2. Look for “Default Browser” in the left panel and click the “Make default” button.  

3. Google Chrome is your default browser now.

4. Alternatively, it can also be set from Windows Settings by selecting Apps & features

5. Click “Default apps” and select Google Chrome as the default Web browser.

Why does my shopping cart display a “Payment In Progress” countdown timer, preventing me from proceeding with the payment?

This issue is typically a result of a payment failure or user-initiated cancellation before the payment is fully processed in our system. Please be patient and wait for the 15-minute countdown in your shopping cart to complete.

Once the “Payment in Process” timer reaches its end, take a brief moment before refreshing your cart page and attempting to submit your project again.

How to enable / unblocking notifications?

For Google Chrome (Desktop):

  1. Click the padlock icon near the URL of the Pixajoy website.
  2. If notifications are blocked. It’ll be labelled ‘block‘ on the right side of the bell icon.
  3. To unblock, click on ‘block‘ and a drop-down list will appear.
  4. Select ‘Allow‘, close the pop-up window, and refresh your website page.

For Google Chrome (Mobile):

  1. Click the padlock icon near the URL of the Pixajoy website.
  2. If notifications are blocked. It’ll be labeled ‘blocked‘ on the right side of the bell icon.
  3. To unblock, click on ‘Site settings‘.
  4. Click on ‘Notifications’ and turn on ‘Show notifications’.
  5. Once enabled, refresh your website page.

For Mozilla Firefox:

  1. Click the icon near the URL of the Pixajoy website.
  2. If notifications are blocked, click the ‘x‘ located on the right of the ‘blocked’ label.
  3. Go to Pixajoy Notification Setting, turn on ‘Receive Notification’ and the website will prompt a notification to ask for your permission to be notified.
  4. Kindly click “Allow Notification“.

For Microsoft Edge:

  1. Click the padlock icon near the URL of the Pixajoy website.
  2. A list of menu items will appear whereby you can turn on notifications under Website Permissions.
  3. Once permissions are enabled, refresh the website page.